SHIPPING & RETURNS
SHIPPING POLICY
At Pretty Unstable, we believe in seamless shopping experiences. Our shipping policy ensures your premium footwear arrives promptly and safely. Expect clear communication and reliability, so you can focus on what truly matters—your style and comfort. Please note that delivery estimates begin after your order has been processed and are not guaranteed.
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Orders are processed within 1–2 business days (Monday through Friday, excluding holidays).
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Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Estimated shipping delivery times are the following:
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Standard Shipping (U.S.): 3–7 business days
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Expedited Shipping: 2–3 business days (when available)
We’re committed to making your shopping experience as pleasant as possible. If you have any questions about our shipping methods or need assistance, don’t hesitate to reach out. Your satisfaction is our priority, and we’re here to help you every step of the way.
RETURN & EXCHANGE POLICY
Your peace of mind is essential at Pretty Unstable. If for any reason you’re not completely satisfied with your purchase, our return and exchange policy is designed to make the process easy and stress-free.
At Pretty Unstable, we’re committed to creating products that are thoughtfully designed, made to last, and delivered with care. Because our grip socks are considered personal apparel, all sock purchases are final sale to ensure every customer receives a pair that is brand new, unworn, and handled with the highest standards of hygiene.
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 14 days of delivery with your order number and photos of the issue. Our team will review your request and work quickly to provide a replacement or another appropriate resolution.
Feel confident shopping with us, knowing that we stand behind our products. Whether you need to exchange sizes or return an item, our customer service team is ready to assist you with a smile.